Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Newfoundland Road, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or bet beyond your means.
Age Verification
We are committed to protecting young people. You must be 18 years of age or older to use our services in the United Kingdom. If you are under 18, please do not attempt to register or place bets. It is illegal for anyone under the legal age to participate in gambling activities.
We conduct age verification checks on all account registrations and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, help is available:
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling activity from family, friends, or others
- Spending more time and money on gambling than intended
- Experiencing mood swings or anxiety related to gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling unable to stop or control your gambling
- Using gambling to cope with stress, anxiety, depression, or other negative emotions
- Lying about the extent of your gambling
- Jeopardising important relationships, job opportunities, or education due to gambling
Self-Help Tools & Safer Gambling Features
We provide tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a chosen period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Set reminders to check how long you've been gambling and how much you've spent
- Session Limits: Limit the duration of your gambling sessions
- Self-Exclusion: Exclude yourself from your account for a chosen period
- Account Closure: Permanently close your account if you wish to stop gambling
If you need help setting these limits or wish to use these features, please contact our customer support team.
Support & Help Organisations
If you or someone you know is struggling with gambling, confidential support is available from these organisations:
United Kingdom
- GamCare: Free confidential support, advice, and counselling for problem gamblers and their families.
www.gamcare.org.uk | Telephone: 0808 8020 133 - GamStop: The National Self-Exclusion Scheme for Great Britain. Register with GamStop to self-exclude from all licensed online gambling operators.
www.gamstop.co.uk - Gamblers Anonymous: A peer support fellowship for people affected by problem gambling.
www.gamblersanonymous.org.uk - National Problem Gambling Clinic: Specialist NHS service in London.
Telephone: 020 7054 2766
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | 1-800-522-4700
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Need Help?
If you believe you have a gambling problem or are concerned about someone else, please seek help immediately. There is no shame in asking for support—trained professionals are available to help you regain control and find solutions.
Contact one of the organisations listed above, speak to a trusted friend or family member, or reach out to your GP for a referral to specialist services.
Remember: Help is available, and recovery is possible.